Privacy Policy

This Privacy Policy describes how Alpha Strand Labs ("we", "us", "our") collects, uses, and protects information when you use alphastrandlabs.com.

Information we collect

• Account & order information: name, email, shipping address, and order history.
• Payment information: processed securely by our payment provider; we do not store full card numbers.
• Usage data: IP address, browser type, pages visited, and similar analytics.

How we use information

• To process and fulfill orders.
• To communicate order updates and respond to support requests.
• To improve our website, products, and customer experience.
• To comply with legal obligations and prevent fraud.

Sharing of information

We do not sell your personal information. We share data only with trusted service providers (payment processors, shipping carriers, email services) as necessary to operate the business, or when required by law.

Data retention

We retain order and account information for as long as needed to provide services and to comply with applicable legal and tax requirements.

Your rights

You may request access, correction, or deletion of your personal data at any time by emailing info@alphastrandlabs.com.

Cookies

We use essential cookies for cart and checkout functionality, and analytics cookies to understand how visitors use the site. You can disable cookies through your browser settings.

Contact

Questions about this policy? Email info@alphastrandlabs.com.